About Citizens Advice Bureau

Get advice

During the coronavirus lockdown all advice services will be delivered over the phone or online.

If you can’t find the advice you need on Citizens Advice Bureau website please email or call:

0300 3302 111 (Leicestershire residents)

Lines open 9.00 – 4.30 Monday to Friday and are quietest before 10am or after 3pm.


Specialist advice services are still available by phone or email – see below for contact details.

Consumer advice: 03454 040506

Help to Claim: 0800 144 8 444
Help for anyone to claim Universal Credit

Macmillan Advice:
0300 456 8400
Benefits advice for people who have been diagnosed with cancer and their families or carers.

Mesothelioma Advice: 0800 169 2409
Benefits and compensation advice for people with asbestos cancer and their families or carers

Money Advice:
0116 4647239
Specialist debt advice for residents of Leicestershire county only.

Pension wise:
0800 138 3944
Advice for over-50s about ways to take money from your pension